Fulham FC

User guide

How to use PIV Hub

A quick tour of each area, with screenshots from the live app. Prefer it offline? Download the full PDF.

01

Today

Today is your daily focus list — what needs you, in order. Pick a focus mode to filter what surfaces.

  • Seller — soft holds about to expire and inventory freeing up in the next 60 days.
  • Deliverer — fixtures, make-goods and requests that need attention.
  • Overseer — pipeline health at a glance.
Today screen
02

Packages

All commercial deals, bundled. Each row is a package with its client, status and total value.

  • Search by package or client name; filter by stage (hold, contracted, invoiced, won).
  • Click a package to manage assets, terms, sign-off, and partner handoff.
  • Use New package to start a fresh deal from scratch or from inventory.
Packages screen
03

Inventory

Your bookable surface: assets, units, categories and base pricing.

  • Toggle Catalogue (master list) vs Availability (what's free per fixture).
  • Filter by category or property; search assets by name.
  • Export to CSV or sync to HubSpot. Edit an asset to manage units and seasonal coverage.
Inventory screen
04

Calendar

Holds across every asset, fixture by fixture.

  • Click an empty cell to create a hold; hover any cell for the full deal context.
  • Filter by property, category, tier (firm/soft) or cell state (free, partial, booked, expiring).
  • Use Ask availability to query inventory with natural language.
Calendar screen
05

Requests

Internal inbox for asset, hospitality and content requests from other teams.

  • Triage queue groups submitted items by priority.
  • Move requests through In progress and Fulfilled as work happens.
  • Resolved items mirror to SharePoint automatically.
Requests screen
06

Activations

Track sponsor entitlement usage across packages so nothing goes unspent.

  • Headline cards: total allowance, used, remaining, at-risk.
  • Deploy before they're wasted groups upcoming fixtures with unspent units.
  • Filter by client, asset or status and log usage from the row.
Activations screen
07

Make-goods

Log shortfalls and the compensation negotiated to resolve them.

  • Cards show open vs delivered counts, total shortfall value, and compensation booked.
  • Open a make-good to add comps, attach approvals and mark delivered.
Make-goods screen
08

Partner Portal

Manage the partner-facing experience per client.

  • Pick a client, invite partners — they sign in at /partner/login.
  • Set portal-wide content (account manager, intro) and prepare each package's deliverables.
  • Open partner portal to preview what they see.
Partner Portal screen
09

Reports

Pipeline, revenue and sponsor concentration — sourced from HubSpot.

  • Headline metrics: won revenue, pipeline, avg deal size, win rate, sell-through.
  • Tabs: Overview, Sell-through, Fixtures, Year-over-year.
  • Date range: 30 days, 90 days, YTD or all time.
Reports screen
10

Settings

Configure how the hub looks and runs.

  • Brand — branding (name, logo, favicon) and theme.
  • Operations — seasons, fixtures, inventory taxonomy, commercial defaults.
  • Access & integrations — users, partners, HubSpot.
  • Live preview shows changes before you save.
Settings screen